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Rider Support
Foodtech has become a global market worth more than $150 billion, having more than tripled since 2017. MB Services is a partner of choice for the largest food delivery companies in the world.
Customer support
Food delivery platforms address time constraints and limited dining options by providing quick and convenient access to diverse meals. They bridge accessibility gaps for individuals with mobility challenges, offering a broad range of restaurant choices delivered to their doorstep. These platforms enhance convenience, enabling users to order meals at their preferred location with a few clicks. For restaurants, digital platforms facilitate business expansion, reaching a wider audience without substantial investments. Real-time tracking features improve order visibility, and diverse payment options, including digital methods, enhance transaction convenience. Despite these benefits, challenges such as logistics and quality control persist in the food delivery industry. MB Services helps address these challenges for its partners by providing 24/7 support to all key stakeholders of the restaurant business i.e. restaurants, customers and delivery partners.
Customer Support and Service
MB Services handles all forms of order processing, ensuring smooth transactions and minimizing rates of error.
Supply Chain Management
MB Services helps manage relationships with suppliers, ensuring timely deliveries and maintaining a stable supply chain. Our teams also provide assistance in managing logistics and distribution processes and can help streamline the supply chain.
Digital Marketing
We provide services that handle social media accounts, creating and scheduling posts, and engaging with customers to build brand awareness. We also provide assistance in creating high-quality content, such as blog posts, videos, and graphics that can enhance the online presence of Food Delivery companies.
Back Office Operations
MB Services provides teams that handle financial tasks, including invoicing, payroll, and accounts payable/receivable. We can also provide assistance for HR functions like recruitment, training, and employee management allowing companies to focus on their core competencies.
Data Security
MB Services also implements and manages robust cybersecurity measures to protect sensitive customer and business data. Our teams help Food Delivery companies optimize their operations, reduce costs, and focus on core business activities, ultimately overcoming challenges and improving overall efficiency.
